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Petra Quilitz
Blog
Testing UXCreating UXEveryday sites
Overview of the main User Testing Methods and when to apply them
A list of User Testing / Customer Experience services
Net Promoter Score
SUS System Usability Scale
Google’s HEART + GSM Framework
A collection of sites that collect design methods with explanations and templates
A collection of UX psychology laws that help to explain why people in front of interfaces do what they do
Design Brief or Creative Brief
Story and Journey Mapping
Linklist
Work Links
Image Links
Study Links