User,Journeys Feature Flows and other processes

The desing of User Journeys is process design in three dimensions. Within an app structure, within a workflow, and within a device usage scenario. A user has to get to the process, be able to reap a benefith with ease, and also be able leave off on one device and pick up on another. 

These examples are from selected project for relaunch and car insurance e-commerce , Baur relaunch, BMW site update, Pro7/sat 1 annual report, Telecom community, Maxdome TV app,  Telecom mobile strategy Digital+ relaunch in Spain, Telefónica multi-device strategy. 

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